Opening Hours

Holsworthy Medical Centre

Day Opening hours
Saturday 24 February
Closed
Sunday 25 February
Closed
Monday 26 February
8am to 6:30pm
Tuesday 27 February
8am to 6:30pm
Wednesday 28 February
8am to 6:30pm
Thursday 29 February
8am to 6:30pm
Friday 1 March
8am to 6:30pm

Stratton Medical Centre

Day Opening hours
Saturday 24 February
Closed
Sunday 25 February
Closed
Monday 26 February
8:30am to 6:30pm
Tuesday 27 February
8:30am to 6:30pm
Wednesday 28 February
8:30am to 6:30pm
Thursday 29 February
8:30am to 6:30pm
Friday 1 March
8:30am to 6:30pm

Hatherleigh Medical Centre

Day Opening hours
Saturday 24 February
Closed
Sunday 25 February
Closed
Monday 26 February
8:30am to 1pm
2pm to 6pm
Tuesday 27 February
8:30am to 1pm
2pm to 6pm
Wednesday 28 February
8:30am to 1pm
2pm to 6pm
Thursday 29 February
8:30am to 1pm
2pm to 6pm
Friday 1 March
8:30am to 1pm
2pm to 6pm

Phone lines are open from 08:30 to 18:00 at Stratton and 08:00 to 18:00 at Holsworthy and then calls divert to emergency lines.

Reception is staffed in the evenings until 18:30 although doors will be closed at 18:00, unless there are Enhanced Access appointments that evening.

Enhanced Access appointments for non-urgent matters are available on Tuesday, Thursday and Friday evenings, as well as on some Saturday mornings. Please ring to be advised of times and locations. Location may vary from your usual practice. These are not walk-in clinics, so please do not attend unless you have already booked an appointment.

 

General Nursing

 

Morning

Evening

Monday

08:00 – 11:30

14:00 – 17:50

Tuesday

08:00 – 11:30

14:00 – 17:50

Wednesday

08:00 – 11:30

14:00 – 17:50

Thursday

08:00 – 11:30

14:00 – 17:50

Friday

08:00 – 11:30

14:00 – 17:50

Our nurses are also available for urgent appointments.

Training Afternoons

Our staff have four half-days specifically allocated for practice whole-staff or PCN-wide training. This is essential to maintain high-quality up-to-date healthcare services for our patients.

2024 dates are as follows:

5th March | 15th May | 16th July | 8th October

All practices will close at 12.30pm on those dates, and a full out-of-hours service takes over by phoning the usual practice number. Hatherleigh Dispensary will be closed on those afternoons. On-site pharmacies at Holsworthy & Stratton will remain open.

HATHERLEIGH UPDATE - from summer 2023 onwards

 

Please note that from the 17th of July 2023, Hatherleigh will not have a GP or nurse available on-site on a Monday and Wednesday.

However, the surgery will remain open for you to order and collect repeat prescriptions and to book appointments as usual.

We apologise for any inconvenience this may cause and want to assure you that this decision has been made to ensure that our limited resources are distributed equitably across our entire area. We remain committed to providing you with the best possible care and look forward to being back at full working strength when we are able.

We are pleased to announce that new doctors should be joining us in October 2023. However, until their arrival, we have had to make some adjustments to our current cover to ensure fair distribution of resources across all three sites.

If you have any questions or concerns, please do not hesitate to contact us. We are here to support you.

Hatherleigh

WHEN WE ARE CLOSED

The following options may be of help when we are closed:

ALWAYS call 999 in a life-threatening emergency.

Chest pains and / or shortness of breath constitute an emergency. If you are unsure when to call 999 click HERE

 

NHS 111

For urgent medical advice and direction call NHS 111 by dialling 111,  use NHSApp or NHS111 Online.

NHSAPP

NHSApp will help you access a range of NHS services: self-help health advice, order prescriptions, book and manage appointments, access to your medical record, for example. It will also direct you to appropriate services and triage your medical concern. To find out more about NHSApp click HERE

For a downloadable leaflet to help you get started with NHSApp click HERE

COMMUNITY PHARMACY

Community Pharmacies are a valuable source of healthcare informaton and treatment for minor ailments. For a list of pharmacies open near you click HERE You will need your postcode to use this service.

URGENT MENTAL HEALTH SUPPORT

Go to our news blog for all the numbers and links HERE

 

Alternatively, and if your condition is non-urgent, please use the Online Consultation tab on the homepage. We may have to pause this service temporarily for operational reasons. 

 

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.