Phone lines are open from 08:30 to 18:00 at Stratton and 08:00 to 18:00 at Holsworthy and then calls divert to emergency lines.

Reception is staffed in the evenings until 18:30 although doors will be closed at 18:00.

At Holsworthy are open on Thursday evenings to 8pm, and on alternate Saturdays 09:00 – 12:30 for pre-bookable Improved Access appointments only.

Our Extended and Improved Access appointments on Thursday evenings and alternate Saturday mornings have now recommenced. 

Our nurses are also available for urgent appointments.

For life-threatening emergencies always call 999.

Chest pains and / or shortness of breath constitute an emergency.

For medical advice and direction call NHS 111 by dialling 111,  or use NHSApp or NHS111 Online.

Alternatively, and if your condition is non-urgent, please use the Online Consultation tab on the homepage.

For a list of pharmacies open during the Queen's Jubilee National Holiday please click HERE

STRATTON PATIENTS - LIVI

Stratton patients are able to use LIVI App, the GP access service, free of charge.  Patients can get medical advice, prescriptions to local chemists and referrals on the same day. LIVI is available at weekends and evenings, 7 days a week and during Bank Holidays. Check the LIVI website for details. This is not an emergency service, however.

You can download the LIVI App to your mobile or tablet, from the App Store or Google Play. Or visit LIVI for more information.

LIVI GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis, based on your medical history. The service has been awarded 'Outstanding' by CQC.

Livi is available to people registered at other surgeries, but on a paid basis. We are working towards extending the free service to our other RCMG surgeries soon.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.