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Appointments
Book or cancel an appointment at our GP surgery.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Urgent Appointments
If you need an urgent, same-day appointment, please call the practice as early as you can, ideally before 11am.
Telephone: 01409 253692
Routine Appointments
For routine appointments that are not urgent, please use our online tools. This is the fastest way to get care.
- Request an appointment online
- Download the NHS app
- Telephone: 01409 253692 after 11am
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Our Home Visiting Team can visit you at home if your condition means you are unable to attend the Medical Centre.
Please telephone before 10:30am to arrange a visit. You will be asked a number of questions about your condition on booking.
- Telephone: 01409 253692
Visits are conducted throughout the day over a wide area so we cannot specify an exact time when you will be visited. If your condition deteriorates before we are able to get to you and you need urgent assistance please call 999.
Early Morning Appointments
We offer early morning appointments from 7:40am at Holsworthy Medical Centre.
Telephone Advice
Telephone appointments are available with most of our heathcare professionals. If you are being booked into our Critical Care Team (On The Day Team), then we will not be able to give you a time.
If you are using a mobile phone, please keep your phone on and make sure you have a strong signal.
Text (SMS) Appointment Invites and Text Reminders
Text (SMS) Appointment Invites
To ease some of the pressures on our telephone systems, we use text messages to invite people in for appointments, allowing them to book online, without having to phone in.
Text Reminders
We have a texting service which allows you to receive confirmation and reminders about some (not all) appointments and to cancel them.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone number or email address.
Change or Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. There is an option for cancelling an appointment on our telephone system. You will not have to wait in a call queue to do this.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Cancel using our online services
Out of Hours
Enhanced Access
The practice offers appointments from 7:40am, Monday to Friday, at our Holsworthy Medical Centre.
These appointments may be with a Doctor or a Nurse, and can be booked in advance by:
- Telephone: 01409 253692 after 11am
- Request an appointment online
If you need to use GP services in the evenings or at weekends, access has changed, with improvements to where, when and how this can happen.
As well as pre-bookable appointments still being available at your own surgery early in the morning, on certain evenings and on some Saturdays, remote pre-bookable GP appointments will also be available to all patients at our practices.
Please ring your own surgery to have the options explained and to get booked in.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Minor Injuries
See a Minor Injuries Unit if:
- You need help now, but it’s not an emergency
Holsworthy Medical Centre provides a Minor Injury service, during surgery opening hours, led by our nursing team.
Outside normal hours, the nearest Minor Injury Unit for all our patients is at Stratton Hospital. Situated next door to Stratton Medical Centre, the MIU is only accessible by using NHS 111 online or by calling 111. It is not a walk-in service any longer. If injuries have occurred more than 48 hours earlier, patients should be seen by their own GP.
There is also a Minor Injuries Unit at Okehampton Medical Centre. This is open Monday to Friday, 8:15am to 6pm. Please call 01837 52233 to be advised. For weekend minor injuries services, please call NHS 111 or go to NHS online.
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.