Meet the Social Prescribers
Jean-Paul Winter, Louise Birch and Candi Hulley are our Social Prescribers, along with Wellbeing Team Leader Stuart Lord. They are employed by our Primary Care Network, Coast & Country across 5 local practices: Stratton, Holsworthy and Hatherleigh, Bradworthy and Neetside. The team offer face-to-face and telephone appointments throughout the week and can be contacted through your usual surgery.
Social Prescribing is a way of linking people to the vast array of services, groups and activities provided locally to help people develop happier healthier lifestyles. Patients can be referred to our social prescribers by their GP, by contacting them directly at any of the named surgeries above, or by simply booking in to the clinics.
To book in with Louise (Stratton and Neetside surgeries), Candi or JP (Holsworthy, Hatherleigh and Bradworthy), please contact your usual surgery or use email:
For more details please click the link: Social Prescribing Leaflet
Frequently needed information
Please read our Quick Guide to some regularly-used services across Devon and Cornwall that may be of help to you, whilst you wait to speak to one of the Social Prescribers.
ADULT SOCIAL CARE CORNWALL - to request help for an adult living in Cornwall.
Tel: 0300 1234 131
ADULT SOCIAL CARE DEVON (Care Direct)- to request help for an adult living in Devon.
Tel: 0345 155 1007
MONEY HELPER - free and impartial money and pensions guidance for people all across the UK, from the Money And Pensions Service. Includes: benefits, budgeting, family finance, savings, work, pensions and retirement. Webchat also available.
MONEY HELPER Help with the cost of living guide to managing bills and payments along with your mental health. 2023 updated downloadable guide.
PENSION CREDIT - around a third of eligible pensioners aren't claiming Pension Credit. Check if you could get help with living costs by going to the government website HERE or call 0800 99 1234.
HELP FOR HOUSEHOLDS - for a link to the Universal Credit support pages, outlining support packages available regarding Cost of Living payments and links to financial support available to people in eligible groups click HERE.
COST OF LIVING SUPPORT PAYMENTS (Cornwall) - support being given to families with children, includes free school meal, and support payments.
Other support for those living in Cornwall click HERE
COST OF LIVING SUPPORT PAYMENTS (Devon) - general listing of financial help available to people on low incomes, struggling to pay water, energy and food bills.
For a leaflet outlining where to get help with money worries, if you are living in Cornwall click HERE.
You may be able to get a home visit from a Department for Work and Pensions (DWP) officer to help you with your benefit claim. You cannot book a visit yourself. Tell DWP you need help to claim benefits by calling the number of the benefit you’re applying for. If you’re eligible, they’ll arrange a support visit.
HELP WITH NHS HEALTH COSTS
You could be eligible for help with the cost of NHS prescriptions, NHS dental treatment, eyecare, travel to receive NHS treatment and NHS wigs and fabric supports.
Find out if you’re eligible using the free eligibility checker at www.nhsbsa.nhs.uk/check
For a downloadable leaflet outlining some of the help available click HERE
HEALTHCARE TRAVEL COSTS SCHEME
If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
Tel: 0300 330 1343
NHS LOW INCOME SCHEME
If you have a low income, you may be able to get help with NHS costs through the NHS Low Income Scheme (LIS).
The scheme covers: prescription costs, dental costs, optician costs, etc.
Tel: 0300 330 1343
For general Cost of Living Support in Devon, across all areas - personal and business - click: HERE
For general Cost of Living Support in Cornwall, across all areas, click HERE
This information was correct May 2023.
For people living in Cornwall:
Call: 0300 1234 161
Website: CORNWALL HOUSING
For people living in Devon:
Call: 01237 428849 (Torridge),
01822 813600 (West Devon),
01271 388870 (North Devon)
Website: DEVON HOMECHOICE
Support for those who are homeless or at risk of becoming homeless:
SHELTER Free helpline: 0808 800 4444
ST PETROCS (Cornwall) Tel: 01872 264153
ENCOMPASS SOUTHWEST Tel: 01271 371 499
For a full listing of local and national agencies supporting people through periods of bereavement click HERE
BUDE BEREAVEMENT CAFE (new July 2023)
Meets on the 2nd Thursday of every month at Neetside Community Centre, Bude 6-7.30pm. This is a free community-led group with a qualified counsellor available and present.
Donations are welcomed to cover running costs but not obligatory.
ENERGY SUPPORT DEVON
If you have a household income of less than £30,000 a year, and live in Devon or Torbay, you may be eligible for free energy efficiency improvements to your home worth thousands of pounds. Click HERE for details of the Cosy Devon scheme and eligibility.
West Devon Council energy support click HERE
Torridge Council energy efficiency advice click HERE
North Devon energy efficiency grants and loans click HERE
Support from British Gas click HERE
PRIORITY SERVICES REGISTER
National Grid (previously Western Power) operate a Priority Services Register. Free and confidential, it provides extra help and support during a power cut for people who are elderly, very ill or have a disability, if you rely on power for medical equipment or if you have any other priority need.
Call 105 in a power cut
Tel: 0800 096 3080 for general enquiries or go online HERE to find out more.
COOKING FOR LESS
£1 meals from BBC Food click HERE
CHILD CARE SUPPORT
For a listing of government support for families and childcare costs click HERE
Online support and 1:1 sessions, plus workshops for farmers. Farmers can access up to 12 hours of free business support through a range of one-to-one advice and workshops with expert advisors and speakers.
Tel: 01237 428834
FARMING COMMUNITY NETWORK
Support hub for farmers and their families, personal or business-related. FCN run a confidential, national helpline and e-helpline which is open every day of the year from 7am to 11pm, providing free, confidential support to anyone who seeks help.
Helpline: 03000 111 999
IN TOUCH OKE
A hub of support services in and around the Okehampton area. Information provided by West Devon Community Voluntary Service
Tel: 01837 738133
WINTER SUPPORT - DEVON
For Devon County Council's Staying Well in Winter advice information click HERE
WINTER SUPPORT - CORNWALL
For Cornwall Council's Winter Wellbeing support information and links, click HERE
NHS VOLUNTEER RESPONDERS
Offering Check-in & Chat services for people feeling lonely and/or isolated, plus help with transport to vaccination appointments etc.
Tel: 0808 196 3646
Based at Upper Tamar Lake, SW Lakes Trust are running wellness sessions which offer a small group experience and safe space. There is the opportunity to chat and cook together around the fire, learn woodland crafts, and take care of the land and ourselves. Lunch and beverages are provided. Assistance with transport can be arranged.
Tel: 07739 428180 (Rick Lockwood)
WISER MONEY - Devon
Wiser Money works across rural Devon and Somerset offering free, confidential debt and money advice. The service supports people who find it hard to know where to start in sorting things out: dealing with telephone calls, online services, explaining circumstances. Wiser Money assists in finding appropriate services to help with money and debt, or work with you to sort it out. We visit people at home, and we stay involved until the job is done.
Tel: 01823 299050
HELP WITH MONEY - Cornwall
For a really useful leaflet identifiying agencies offering support to those with money worries living in Cornwall, click HERE
THE ADVOCACY PEOPLE
The Advocacy People are an independent charity that provide free, independent and confidential advocacy services.
They provide these services to help resolve issues or concerns people may have about health and wellbeing or health and social care services.
Tel: 0330 440 9000
Text: PEOPLE to 80800
THE COMMUNITY GATEWAY - CORNWALL
361 Community Energy is a not-for-profit social enterprise. Their focus is on providing energy advice to households and businesses in North Devon and Torridge, providing free energy-saving advice to vulnerable households.
Tel: 01271 599361
NHS Volunteer Responders
National scheme overseen by RVS to enable those who are restricted in mobility or access to services through medical limitations or other factors.
Pick Up and Deliver
- Volunteers deliver medication or small items of medical equipment directly to people’s homes from NHS sites.
Check In and Chat
- Volunteers provide friendly phone calls.
Check In and Chat Plus
- Volunteer support for more vulnerable people. This is a series of calls from the same volunteer for six weeks.
Community Response (available in some areas)
- Volunteers assist with various activities, such as collecting and delivering essential items like food shopping and prescriptions.
Tel: 0808 196 3646
Support for those with problems related to gambling, including young people's service. Offers multiple chat platforms - details via the website.
Tel: 0808 8020 133
Help with recovery from gambling. Bristol service now available in Cornwall. Offers:
- Gambling Harm Awareness sessions for young people in schools (gambling in gaming)
- Free counselling - for people suffering from gambling harm, and also their family/ friends
- Self exclusion support
- Relapse prevention groups
Tel: 0330 1340 286
Downloadable leaflet: HERE
UKAT: UK ADDICTION TREATMENT
UKAT provides excellent care and treatment to enable all those suffering from addictive disorders to achieve a goal of life-long recovery. They treat addiction as an illness, not a life choice, and ensure that all practitioners are highly trained and motivated to enable individuals to embark on a life changing process.
Tel: 0808 239 0853
Physical activity affects not only our physical health and fitness, but it boosts mental health and wellbeing. We want to encourage all our patients to stay as physically active as they are able.
Click on the image to find a list of general and local exercise options avialable to you. If you have any health restrictions, then please discuss the most appropriate exercise options for you with either your GP, Health & Wellbeing Coach or Social Prescriber.